AI receptionist for dental offices
Every call answered, in English & Spanish, with a receptionist set up around how your business works. Serving dental offices nationwide.
Built for dental offices
New-patient calls
Answers questions about your services, hours, location and the insurance plans you tell us you accept, then takes the patient’s details.
Appointment requests
Captures cleaning and exam requests, or books directly where your scheduling system connects.
After-hours urgency
Recognizes toothaches and broken teeth, gives your after-hours instructions and alerts your on-call contact.
Lunch & overflow
Covers the phone while your front desk is with a patient.
Caller: “Hi, do you take new patients? I think I need a cleaning.”
Receptionist: “We do! I can take a few details and have the office confirm a time. What’s your name, and what days work best?”
Illustrative example. Your receptionist uses your own script and information.
Questions from dental offices
Is PickupWave HIPAA compliant?
No. We don’t currently offer HIPAA compliance or sign BAAs, so we set the receptionist up to collect only basic contact and scheduling details. If your practice requires a BAA, tell us before you start.
Can it check insurance eligibility?
No. It can tell callers which plans you’ve told us you accept, and take their insurance name for your team to verify.
Can it handle dental emergencies?
It follows your after-hours instructions, flags urgent calls to your on-call contact, and tells callers to dial 911 for a true medical emergency.
Hear it answer your calls.
Try PickupWave free for 14 days. Cancel anytime during the trial and pay $0.